Frequently Asked Questions
RETURN POLICY:
There is a no-return policy on all our plans but we are more than happy to help you with your questions ahead of time. We want you to be truly happy with your decision and will help get you there. You may read our full Terms and Conditions HERE.
OUR CUSTOMER SERVICE PLEDGE:
We pledge to offer the very best customer service we possibly can, every step of the way. We define outstanding customer service by offering super fast response times to questions, by being attentive in our communications, and by having a top notch shopping cart management system which allows us to see who ordered what, when and where.
YOUR ORDER IS SAFE WITH US:
Our shopping cart system meets and exceeds the PCI Data Security Standard (PCI DSS). We have achieved PCI DSS compliance by addressing and fulfilling all the requirements laid out in the SAQ-D by the PCI Security Standards Council. Our TinyHousePlans.com team promises to consistently improve our security efforts and be continually vigilant in protecting all types of sensitive financial data.
HOW MANY DOWNLOAD ATTEMPTS DO I HAVE AFTER PURCHASING MY PLANS?
You’ll have 5 download attempts which will expire 30 days after the purchase date. If you don’t manage to download them within 30 days, not to worry, simply go to THIS page and provide your email address for an automatic re-issue of your download email. Easy peasy!
I CAN’T DECIDE WHETHER TO BUY THE DIGITAL OR PRINTED PLANS:
Getting plans printed up is simple and economical. When you buy a set of our digital plans you can email them to a local print shop and ask them to print them onto Architectural D paper. Nearly all of our plans are formatted to print on that size. It will save you quite a bit of money to print them locally.
WILL THE BUILDING DEPARTMENT GIVE ME PERMISSION TO BUILD MY TINY HOUSE WITH THESE PLANS?
Because regulations vary not only state to state but also county to county and city to city, we truly have no way of saying what your local building department will say. It’s up to you to do your due diligence if you are following a legal pathway. That said, having a set of professional plans will certainly benefit you if you go through an application process.
HELP! I LOST THE EMAIL WITH MY DOWNLOAD LINKS!
Fret not…just click on THIS link and enter your email address. Our system will automatically issue you an email with your links.
HOW MANY TIMES/HOW MANY TINY HOUSES MAY I BUILD FROM YOUR PLANS?
All of our tiny house plans come with a single license to build. If you would like to build more than one unit, please contact [email protected] We will put you in touch with the designer to facilitate an agreement.
CAN I MODIFY THE PLANS TO BETTER SUIT MY NEEDS?
It’s rare that someone finds a set of tiny house plans and doesn’t want to alter a thing. You are free to modify the plans as needed but safety must be addressed. On a moveable tiny house, weight distribution is paramount and making significant changes (such as moving a kitchen or bathroom to a new location, bringing in a grand piano, adding a heavy loft to one end, etc) can severely alter how the tiny house tows. It’s not to say that changes can’t be made, but rather, to remind the builder that issues such as weight distribution must not be taken lightly.
WHY SHOULD I BUY FROM YOU?
Because we’re awesome!! Just kidding. In all seriousness though, our team is made up of people that truly embody the tiny house lifestyle and “get” what it’s like to make the transition into it. We curate our designers and plans to reflect thriving examples of tiny house living. Plus, we are the #1 provider of ready-to-build tiny house plans on the web.
We personally go over each set of plan applications with a fine toothed comb (Andrew was a contractor/developer/builder for a successful company for 20+ years) and don’t just offer anything on our site just for the sake of filling it. We have all lived in tiny houses for several years now and have a keen eye for what makes a set of plans successful.
Plus, you’ll find at least a 5% discount on ANY of our plans than what you’ll find anywhere else on the web! 🙂
HOW DO I KNOW WHAT SIZE VEHICLE I NEED TO TOW A TINY HOUSE?
